Refund & Return

Thank you for your purchase at www.mindwell.hr! We hope your experience was enjoyable and that we will see you again soon! Our company strives to achieve the highest standards of quality and to ensure an excellent shopping experience.

However, if you are not completely satisfied with your purchase, below you can find our terms and policies regarding returns, refunds, and product shipping.

You have 15 calendar days to return a product from the date you received it. To be eligible for a return, the product must be unused and in the same condition that you received it. The product must be in its original packaging and accompanied by a receipt or proof of purchase.

Once we receive your product, we will inspect it and notify you of its receipt. We will also inform you about the status of your return after reviewing the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). The refund will appear within up to 30 days, depending on your card issuer’s policies.

The customer is responsible for paying the shipping costs for returning the product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

For any questions or to initiate a return, please contact us by email at info@mindwell.hr or by phone at +385 91 444 3 555.

By continuing your purchase on this website, you confirm that you have read and understood our Terms of Use, Privacy Policy, and Refund Policy, that you accept these terms, and agree to comply with them. If you do not agree with any part of these terms, please refrain from using our website.